AC1 is a very responsible company. They have attended to all the requests we have made in our property of 320 apartments. In the office, Josh, Stephanie, Tania and Tom are always very friendly. Their technicians are very knowledgeable and always resolve issues. They are all very good but especially Yohan, Blake, Arsen and Josiel. It's always good to have AC1 at The Reserve at Palmer Ranch Apartments
After responding to a print ad, an appointment was set up a couple days later. Blake (service / sales) was very thorough in evaluating the electrical and measurements and answer all my questions. Then gave me pricing “on the spot” for three units (being up up north), I purchased the lowest priced unit.) 5 days later 2 tech’s showed up as scheduled and went straight to work with the installation. I must say I was very impressed with them. They were very respectful, attentive to my questions and worked through lunch to get the job done. Having been in the construction business and owning multiple companies I must say, they were exemplary employees. Without reservation, I give the entire process five stars and would highly recommend them!!
I have had nothing but an excellent experience with AC1. The service techs are very compassionate and truly care for their customers. Arsen, the recent tech that helped me out, is very down to earth and always reached out when some parts were on order to set up a service date for repairs. The office personnel are always helpful and keep people updated when parts run a bit late, which sometimes happens, just be patient and understanding. I had a great deal on mini splits for my home, which work great. I suggest purchasing a surge protector for the units, well worth the price for the protection against electrical storms. I recommend this company to everyone - great service, great people, very courteous and polite. Thank you AC1, I appreciate all you guys do. God Bless!
Josh at AC1 helped answer some questions for us about another company's work. He was super helpful and open to talking with me (even though we ultimately had the work done by another company). He was willing to make suggestions and help trouble shoot and look at all the service information from another company just to help us out as much as he could. Even though he didn't do the actual repair, I would recommend this company to anyone who needs their AC serviced. He was quick to communicate, professional, understanding, and genuinely wants to help.
AC1 deserves high praise for their outstanding service. The install crew was prompt, professional, and highly skilled. They installed my HVAC system flawlessly and explained everything thoroughly. The dispatch and office staff were equally impressive, making scheduling a breeze and keeping me informed every step of the way. I highly recommend AC1 for their top-notch service and exceptional team. Thank you, AC1!
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