The tech that came to help me was great. He was friendly and very helpful. The issue that I have is that I waited 9 hours for someone to come out to my house. I lost my AC around 10:30am and was told someone would be out around 4pm. No one showed up until7:30pm so I was without AC for 9 hours. When I called to ask when they would get to my house, they told me there were ac emergencies above me (given that i was without AC all together, i would love to know what the emergency was). My AC issue turned out to be a faulty thermostat (which they had given me 1 year before when they replaced my AC) so I had to pay $159 and sit in a hot house for 9 hours working because the thermostat they gave me was faulty. This is not acceptable and I will look for other companies to fix my ac going forward.
These guys were great! Good price on a difficult job. They came through with excellent results. There was one small and completely logical upgrade that I was glad they made. All rooms are equal so they did wonderful on the duct work. Definitely recommend them and will use them in the future. Rob, Edwin, Tom, Ryan and Keith were all great to work with and very professional.
What a great company. Jeff did a great job on the selling and financing end. The installers Cameron and Teddy were exceptional. They were better than professional, very tidy, better than on time, and very personable. So impressed with the job they did and would not hesitate to recommend them to anybody.
My A/C unit went out! I had called a few places and ac1 was the first to call back. Adam came over when He said he would, gave us a quick answer as to what needed to be fixed and told us that parts needed to be ordered and it would take a few days. Adam went out of his way to go himself to pick up the parts in Ft Myers and we live in North Port. Came back and fixed our A/C unit same day. VERY, VERY happy with ac1!!! From now on if I Need anything else this company is my go to! I highly recommend!!!!!!
Everyone was great. Jeff came and explained our options and did not try to sell us anything we did not need or push us into anything. Very professional and was a pleasure meeting with him. Met with him on Friday afternoon and the installers were here Monday morning with our new unit. Jake and Tom were also very professional and polite. Made sure everything was cleaned up and working correctly before leaving. Coming back to place a shield around back of unit where it connects to home. Very thorough and great company to work with.
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