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Dan was knowledgeable, courteous, and trustworthy. He took his time and explained every step. Found faulty component, pulled new part from his van, and repaired our a/c. Cycled and tested the a/c to ensure it was fixed. I signed up for a semiannual service plan to ensure longest life for this expensive a/c system. Super Satisfied & recommended.
previous experience with All American H&C positive. This time not so much. Charged me $425 to replace a capacitor and $185 for a contactor (plus $263 for diagnostic and labor-total $873). I assume the capacitor device cost considerably less than $425 but it and the know how of putting it in cost $425. But then how come another $150 for labor? Seems I was paying twice for labor. Therefore I'm thinking twice before I call them again. I'm editing the above paragraph: In response to the above the company executive quickly got in touch with me to say he had reviewed the workman's work order and found errors. Apparently they have recently introduced a new computer system with which all workmen are not familiar. This resulted in an overcharge of $219. They will correct the mistake. I appreciate their handling of the matter and will use them again when necessary.
I want to compliment your whole team for their excellent service!! Jessie was so pleasant to work with us. Can't say enough good things about this company!!!! Thank you so much!! You have been taking care of us for over 16 years!
Dan arrived on time. I took him through our house to point out the areas that felt warmer than other areas. He went up in our hot attic, found the problem and fixed it. He was here for 2 hours. We are very grateful. Dan was wonderful!
I have been using All American for a couple years and I’m happy with their work. Always responsive and I have never felt they are trying to upsell me something I don’t need which happened with other companies.