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5860 Ranch Lake Blvd STE 200, Lakewood Ranch, FL 34202, USA
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I moved all three of my children to this practice and it was one of the best decisions I ever made. Every single person that works here is wonderful! Dr. Gerald and Dr. Brittney are fantastic. Their bedside manner is absolutely amazing. They are so kind, warm and patient with my children. I appreciate them so much especially since I have had doctors in the past that probably should not be in a pediatric office. The office is always clean and I have not had to wait too long at appointments. The doctors and staff here really take the time to listen to your concerns and will help in any way that they can.
Doctors there are cool. The facilities ability to make general communication happen is abysmal. A nice platform is available to keep you up to date. Messaging within platform is functional but no one ever responds. Calling is challenging as it's hard to get someone when you need to speak to someone. This mostly speaks potentially to a low staff/availability problem for everything that is involved with a medical office like this. All of the pieces are there for something great. It just falls short making most anything happen in a timely manner. Good luck All Care.
Had an appointment for Aug. 29 @ 1. When checking in they did not have my appointment scheduled. I had the card with the date and time with me. I was informed they got a new computer system, and my information didn’t get added. I was told I would have to reschedule. Not one time did the staff say I’m sorry for the inconvenience.
All care medical center has a lot to be desired. I don't recommend it to anyone I have been patient there for a year almost a year and a half and I have had three PAs since I started there. There are no doctors, no MDs just PAs. They go there for experience and then leave. So you never can have a relationship. Nobody ever knows who you really are or what your medical issues are. The other thing I don't like about the place is they NEVER answer the phone. You can call any time of the day and you get voicemail even if they say hold on or on another line, you hold on for a few minutes. and then they come back and say leave a voicemail. They never call you back. I called twice this week just to find out when I was there last for a physical, and no one has called me back. Needless to say, I am leaving all care and finding an MD. I don't recommend them to anyone if you want personalized attention to your health iss And someone who will get to know you. By the way, if you want to see the doctor who owns the place, you have to pay an annual fee of a couple thousand dollars.
This is such a great practice - I am not talked down to or made to feel like a bad mom. I usually work with Kelly, but everyone I have worked with is phenomenal, kind, non-judgmental, and informative. Even when I have taken my son for “dumb reasons” there is no guilt given to me about bringing him in to get checked out. They don’t ever call me back, so I have to call over and over sometimes, but it’s worth it. No pressure to do anything we don’t want to do and no making us feel like bad parents. I tell everyone about this practice!