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Empath Home Health Services are a breath of fresh air. I have frequently used another service. However, that service was not or will ever be my first choice. Both nurses showed up on time and always called before the appointment. They treated me with dignity and respect. They knew what to do and when to do it. Thank you for your help.
I have been with Approved Home health for five years and half. I joined this company because of the job security they provide! You rarely see agencies provide their caregivers with full benefits like PTO, Short Term & Long Term Disability! These are securities that most folks look for in a job! I think it’s wonderful that our company has branched out to a bigger network. So in time the caregivers will be paid more, and in this climate when folks are hesitant to work because of wage pay. This change will bring more caregivers to them team which will in turn help the balance out caregivers & clients ratio! It shows the company is looking at the bigger picture when it comes to its caregivers & clients! I know Approved Home Health strives to provide amazing service to our clients! I can’t wait to reach my ten year mark with my Approved Home Health team!
I am in the process of obtaining a home care for my husband who has memory care needs. He is also a dialysis patient and has a neuropathy and a poor balance and muscle tone. Currently I am the only caregiver and need some break. This organization was highly recommended. I tried to apply for their services and told them on the phone about my husband and that I need 5 to 6 hours every Saturday and Sunday. The conversation did not last more than 10 minutes. Next day I received the call that their team thoroughly reviewed my case and decided not to take it. There were no personal assessment and no explanation. What kind of home care is it if they refuse the case after 10 min of a brief phone outline. Very disappointing.
For the most part the job was awesome I had a family emergency while I was working at approved home health I called to let the person that was on call know what was going on I was treated terribly by the young lady that does scheduling she wasn’t understandable at all she basically told me she didn’t care and other words I was furious of the lack of support from this young lady but other then that everybody else was very nice.
I have worked for Approve Home Health for 13 years I love it I have no complaints