We called Aqua Plumbing & Air to fix a broken bathroom sink drain. For background: as two single women, we have used a couple of different plumbing services around town, and admittedly, I am always wary of the service technicians. It seems we are always told that something (expensive) MUST be replaced, and we even had one technician steal money from a piggy bank that my housemate forgot to secure before the technician came. We decided to give Aqua (new to us) a try... David Kurth, the technician from Aqua Plumbing & Air showed up at 12pm, on the dot, for our 12-4pm appointment window. Already off to a great start! He was extremely polite, professional and determined to fix our problem, although he had never encountered a broken sink like ours before. (No disrespect to David, but he's clearly been in the business for years - this wasn't his first week on the job.) He initially told me that if he couldn't fix it, he could swap the drain apparatus out for a different part that he had in his truck, but that his preference was to fix what was broken, if possible, not just replace it with something new (which, obviously we would have been charged additionally for). After some significant effort, David completely fixed the issue. In today's throw-away society where it seem like every other plumbing service we have had to our home wants to sell us something extra, it was SO refreshing to work with someone who wanted to fix first, and only replace and charge extra, IF necessary. Would confidently personally recommend David to anyone, and will do so. And while I hope we don't have to call Aqua any time soon, I am thrilled that we finally found a plumbing services/technician who I feel we can trust and feel good about spending our hard earned money with.
Aqua re-piped my home. Did it with a minimum of inconvenience and mess. All work completed in a competent fashion. Highly recommended.
Dishonest, incompetent company that takes advantage of senior citizens. My parents had a very expensive, complete A/C system installed that the salesperson recommended. It never cooled the house down properly. The first tech that came out said it was cooling fine —even though it didn’t cool below 75 on an 80 degree day. When my parents didn’t accept that answer, they tried to blame it in the house lol. After months of them not being able to get the system to work correctly, they gave up, pulled the system out and refunded the equipment costs. My parents had another company install a new system 2 days later and it’s worked perfectly since.
Aqua is the ONLY company I'll be working with for my AC maintenance and repair going forward. I needed a complete HVAC replacement (including ductwork) and Carlos was wonderful to work with on the quotes and initial project planning. The entire replacement was done in one day (Andrew, Eric, and Hector were extremely professional, friendly, and VERY skilled- great crew!) and my new system is working perfectly. Pricing was competitive with other local companies but they were the only ones who guaranteed the job could be completed in one day (in at 8am, done at 3pm). I cannot recommend them highly enough!
They always do a great job when we need our ac fixed as well as maintained. Every technician that has come out to our house is courteous and professional. We won’t call anyone else.
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