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5231 University Pkwy Unit 120, University Park, FL 34201, USA
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Very informative and friendly especially Angela,my dental hygienist she’s so enthusiastic about her job. Everyone took care of me really well, from the reception to the last dental assistant. They will really provide you with what you actually needed rather than just a simple service that you asked for and also they will give you options on other services that you want to have.
I saw DA Fernanda for my xrays and she assisted me through the Doctor visit with Dr. Perez. Angela was my dental hygienist. All 3 ladies were the best I have ever had at any Dentist visit. This was my first visit to Aspen Dental. I have found a true home for all of my dental work. Thank you Aspen Dental.
This review is based on lies and inaccurate information I received from Aspen Dental on University. My first appointment was a teeth cleaning with X-rays. They try to sell me a toothpaste for cavities for $42 however I had no cavities. My office visit was $331 so I asked why is this so expensive? I have dental insurance as well. I am allowed 2 cleanings per year at no cost but they try to add things on. Maybe they get a commission on the more they sell. I was told this included partial payment towards my fillings. This came out at one time so again no cavities. The next visit came and I was told by two people in the office it was covered by my insurance. I got a bill in the mail for $497 This is unreal for a teeth cleaning, X-rays and fillings with insurance my total cost $828 ridiculous and I didn’t even get a toothbrush after they took advantage of me. What I really want to say is not as nice or someone might get offended. The problem I have with this office is failure to be honest no integrity and there rudeness toward me. I actually saw someone disputing charges while sitting to be seen. That was probably my sign then but I ignored it. I have never ever paid this much for dental for these services. I don’t appreciate this and will seek a different dental office that doesn’t take advantage of their customers. Absolutely ridiculous and unprofessional!!! Be careful they might try to ….. You!! You’re very Welcome Mitch. You should do the right thing and not take advantage of your patients or make sure your staff knows what there talking about prior to giving false inaccurate information. In the meantime keep smiling and I hope you can sleep well knowing that Aspen Dental takes advantage of their patients. It’s a disgrace to see this especially with the money you charge. Reviews are for good reasons. I can see with your sarcasm that you have no intentions on resolving this. You don’t even have the integrity to call me and ask what happen. Great customer service Mitch !!!
The Dr was great, very professional. She did an excellent job!!! , but if you need your records is a nightmare!!!. I was trying to get my report about my root canal to my general dentist to finish my crown during 2 weeks and I didn't get it, I Sent like 5 emails to the person who should do it and I didn't get an answer, I called every day during 2 weeks and talked to different people every day and nobody care.
Dental assistant Aly, hygienist Angie, and Dr. Perez made my new patient appointment very enjoyable! The staff was very professional and pleasant. Everything was explained to me clearly and office was very clean. Will be back for my next 6 month cleaning!