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Chick-fil-A is life. Period. The end. Just like every other Chick-fil-A in the country, they are rockstars here! Kind, attentive, fast, friendly service! Food is always 5 stars! How could you ever have an issue here? Seriously the most accommodating and nice humans!!!!
If I could give no stars, I would. I placed my curbside order and realized when I got home that part of my order was missing. When I called and spoke with the manager about getting refund for items that were not received, she stated that they do not do refunds that she would only be able to give me points on my app for a future order or she could take my name down and I could come back to that store to receive a complimentary item to replace the ones not given in my order, which means I would have to go back there on another day and hope someone knows who I am to get it. The staff that brought my food out was very nice and pleasant, but I can definitely say the manager was not! Not only did I not get my money back for the missing items but I never received any points on my app to replace the items that I didn't receive, which leads me to believe that she just didn't want to deal with the issue at the time I called.
1st time, I did the drive thru and had to order quickly, and there was no menu to look at. I just missed breakfast by ten minutes, so I settled for lunch. The staff was friendly and helpful. The meal was delicious and hot.
This location needs to step the chicken quality way up cause you’re giving your franchise a bad name. The chicken, each and every form of it here is noticeably less quality than other locations; much less tender, less hot too. With how fast the food comes out here this lead me to believe you aren’t cooking it for long enough. It’s such a noticeable difference specifically at this location that ill happily drive 10 minutes to any other location that’s been established for awhile, and that’s really annoying because this is the closest one too me. People will wait the extra minute or 2 for your food to be of standard I promise. This owner and managers should take some tips from the Fruitville location. Their sandwiches and chicken are always fresh and tender .. this locations never are. It’s honestly gross
It's Chick-fil-A what more do I need to say!? The staff is always friendly. Food is always fresh and unlike other fast food chains they don't make a big deal about giving an extra sauce.