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5489 University Pkwy, University Park, FL 34201, USA
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The quality of this location is consistently just not good, which is disappointing because I live right by it, so I go frequently due to convenience. 9 times out of 10 the fries are stale unsalted and cold. The minis I ate this morning were actually foul, they were somehow stale and rock hard and cold, right from the drive through. The lemonade is never consistent either. I'm not sure if this is a management issue or a staffing issue, or what but it is incredibly disappointing, because again it's super close and convenient. Something definitely needs to change because this does not hold up to chick fill a quality, not even close.
I won’t go to this Chick-fil-A on university anymore. Very surprising that I got my food cold. They didn’t look too busy, so I guess it was sitting there for a while.
Every time we come to this location I don’t even feel like we need to check the bag! Everything is always correct and always so nice! Josie took my order the last time I was here and she was so patient with me and everyone in the car while we were placing a large order, so kind and thoughtful. Definitely have always had positive experiences when she’s around.
I honestly don't understand the hype. This review really is for every location that I've been to of theirs, because they all seem pretty consistent. Food is ehh. Prices are way too high for what you get. They are extremely efficient, and always super pleasant. I continue going for two reasons. My daughter loves playing in the play area with other kids, and I like supporting a business that can manage to hire these young adults/kids with good work ethics. Let's be honest, is this place a cult or something? You gotta give it to them. I mean how can you consistently find hard working kids now a days with a society that's filled with a new generation of kids with no desire to work hard for what they want?
I go to chick fila more than any other restaurant and had the worse experience from a TEAM LEADER at the one by UTC by the name of Anthony. Was flirting with a customer in front of me while fixing his clothes but pulling his pants out of his butt then touching food. I addressed it with him and he gave me a nasty attitude and walked away. He doesn’t represent chick fila well. Chick fila be sure that your employees keep their hands clean when handling food rather it be inside or drive through. All employees aren’t clean and neither are their uniforms. I also got home to find that there was an old piece of biscuit in with my chicken nuggets. I will not eat here again!!