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I come here when I am home to visit family. The staff is amicable but this gym is crazy busy... ALL THE TIME! Their prices are so low that it attracts all. It's too busy to even get a quality workout it. They need to reconsider their pricing. It's about quality, not quantity. It defeats the purpose of a gym if you have to wait for for equipment in between every set. It is clean and staff is great. Only reason it's getting three stars or would be lower.
The staff is great and very friendly, A+ on customer service! I just recently relocated and they were super nice and cancellation was easy. I had no issues there at all which was fantastic. As for the gym itself, it is always packed. It does not matter what time it is, packed. Since there are so many people in a small area, the music is EXTRA loud, lots of socializing, the sweat and body odor is intense, and a lot of the machines are not working. If you want to get a good focused workout in without a massive migraine, not a good gym. If you want to hang out, socialize/have a gym happy hour, wait for machine/weight availability and like it loud...you'll be fine.
This Crunch location is top notch. They offer a plentiful supply of cardio equipment, several different weight machines and a generous free weight section. Perhaps it’s the geography but my fellow gym goers are friendly and considerate. During the pandemic Crunch management gave us a safe option to keep our sanity while killing calories. My only con is, the dudes bathroom could really use some attention. Many mornings it’s out of supplies and garbage is on the floors. It’s pretty sad. Got time to lean, got time to clean and check the supplies, it only takes a minute. The 2p daily cleaning isn’t cutting it. The staff is mega friendly and welcoming and when a piece of equipment isn’t working, it’s fixed quickly. Great job!
The staff is amazing, front desk people always greeting and are great. They helped the the best they could and couldn't have asked for anything better. Reason im giving this gym a two star is because i got a personal trainer membership and my old trainer left so was told i was going to be given another one, never happened. Personal trainer leaves and the following week Hurricane Ian hits and that week i lose in sessions and get charged still. Hurricane left quite a bit of damage so didn't go to the gym for 1 week. Another week goes by and get charged again and that's when i decided to try and cancel. Tried to cancel my personal trainer membership in person and over the phone for over a week and front desk tried the best they could but no one was able to help me. Auto pay was on so there was no way for me to pause or cancel except with my old trainer or someone with the power to cancel it in person. Basically lost almost $1k and there's nothing i could do because its my fault i couldn't cancel my membership before the 10 days. When i did finally get a hold of someone (The Day before i got charged again) they said since i didn't cancel 10 days prior that i was going to be charged again. I get charged every other week for personal training. The gym is great and front staff is great but the management is horrible and getting a hold of the higher uppers is basically a waste of time. I did manage to cancel it at the cost of almost $1k because I spent all that time trying to get someone with the power to cancel my membership. Front desk helped me more than anyone else in that gym. Thank you front desk for helping me!
A lot of equipment, yet you can’t get a productive workout in almost every because they are overly packed. Literally 3 people to every machine here at best. Gym etiquette is none existent either from the kids here. I’ve been a member for about two months now and am going to switch to a different crunch around the area. Don’t waste your time here if you want a good workout. You’ll never get a machine you need.