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The timing must’ve been good. No wait. Efficient process from start to finish. Advance technology with the check out process. Clean facility. PSA: There’s only one entrance to this place/parking lot. GPS will trick you to believe differently.
Every single person I came into contact with was so nice. From the security guard to all of the nurses that saw me (about 4 all together.) right down to the doctor, they were all so nice and kind. I ended up just having anxiety but before finding that out I was very nervous because of all of the symptoms I was having I thought it was my heart and every single one of them was so nice and reassuring. If I had to put together a perfect ER visit it would have gone exactly how tonight went. Thank you to everyone who saw me tonight and if you somehow see this and remember me, I hope you all have a wonderful rest of your day and life
Was here on vacation to celebrate my 82 birthday when I got sick. Had to go to the ER on my birthday. The Dr, nurses, security guard and all the medical professionals was extremely polite, helpful and very kind to me. I am feeling so much better now. I would like to thank everyone for my excellent care. God bless you all. 🙏
Experience was fine, then we got the bill... My son, 4yo at the time, had an ear infection while recovering from a Cold. It got really bad during the night, to where he couldn't sleep. This was the nearest facility, which we thought was an urgent care center. They got him in, gave him something for pain, we paid $200, and left satisfied after a 15 minute visit. A couple of weeks later, we receive a bill for over $2500. For a 15 minute visit! I inquired about this via phone twice, and was told they'd look into it and get back to me. This never happened, and a month later, they sent it to a debt collector. What a SCAM!!! If you're going to charge people $2500 for a 15 minute visit, at least tell them upfront. There should really be laws about this...
Dr. Vidal was extremely kind and genuinely sensitive to my issues. Provided me excellent and efficient care. Staff and facility were also amazing. Secure and very clean facility and practicing very careful Covid protection. Highly recommend this place and Doctor Vidal!