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Best ER visit ever. My daughter hurt herself and we had to take her to the ER. I thought it was going to be like most experiences in the ER where you're there for hours waiting to be seen. We were seen immediately by all the staff. X-rays, registration, wound cleaning, sutures, Rx, and discharge were completed within one hour. Everyone was so kind and attentive to our needs. Excellent work!
Best ER visit ever. I, unfortunately, was on vacation down here when I had a medical emergency away from home. A week in, I was bleeding and had pain and was terrified I might have infection or complication. I didn't know what to expect and if what I was experiencing was normal or not. I didn't want to incur an out of network visit, out of state especially, but I bit the bullet and went in here. From the time in the door, to the time I was discharged with answers, having the necessary tests performed, was 2 hours. This was the fastest, best, medical care I have ever received. I am not excited for the bill, but I don't know if it'll be bad. Regardless of the cost, I'd visit here again. Since they didn't know me as a patient down there, they listened to me very carefully. I felt heard. They answered my questions. I was scared and they made me feel better too, not just in that nothing was wrong, but in what I was going through and provided me with resources. I will be forever grateful to the staff that treated me today, especially nurse Cristy and Dr. Wiesinger.
To say this was the worst medical experience I have ever had would be an understatement. The nurse was rude, disrespectful and showed no compassion whatsoever. I went in early in the morning because my knee was so painful (torn meniscus) that I almost fainted trying to get out of the wheelchair to go to the bathroom. Both my arms went numb and I didn't know what was happening. When I explained that she said, "Which one are you here for?" I asked for a pillow for under my knee and she said, "You already have one under your head." Told me I was "Drug naive", and they don't do MRIs unless you are "dying". Gave me a brace and no medicine. No need to answer my post with the typical, "call us at ________ to discuss." If this facility cared about all the 1 star reviews they were getting they would do something about the toxic environment they have created. I will NEVER go to this place again. I only went there because the Lakewood Urgent Care wasn't open yet. Take you business there. They are wonderful, compassionate people and know how to treat their patients.
The timing must’ve been good. No wait. Efficient process from start to finish. Advance technology with the check out process. Clean facility. PSA: There’s only one entrance to this place/parking lot. GPS will trick you to believe differently.
Phenomenal experience! Everyone from the Nurses, to the CT tech, to the Dr & P.A. were first rate and offered the best care! Huge step above an urgent care. Bed-side manner was excellent as well! Thank you a 1000 times!