Front desk receptionist Ivanna was very rude and unpleasant when I called the office with a question about my appointment. She shushed me multiple times and even began to giggle to vocally and discretely express her lack of care over the phone. Receptionist are the front lines of most businesses and while I liked the actual dentist. Ivanka left an unpleasant representation of the office. Front desk receptionist need to be well rounded and communicate properly she was unprofessional.
The dentists and employee as well as Anna at the front desk are great. The billing department is atrocious. They never call back. I have been trying to reach them for 2 weeks. All they have is an 800 # with a recording to leave a message. They don't take calls, they don't call back and then they will send you to collections. Go figure.
Dr. Laurey is so caring and honest and an overall wonderful person. I came in with severe tooth pain needing a root canal but with no insurance didn’t think I could afford it. She offered to work with me to save my tooth and that meant a lot. Her and the assistant spent a good amount of time trying to numb me up, and with maximum effort I was still having trouble following through with the procedure. I left the office with no charge and I felt so guilty because I wasn’t able to get anything done, but I was so pleased and appreciative. The staff are always nice and pleasant and the prices are definitely affordable . Would recommend and will continue to get my dental work done at this office!
Dr. Violet Laurey and her staff were so kind. They make you feel very comfortable. Very professional, clean and organized office. Dr. Laurey was at another office prior to this one, and I made it a point to follow her to this office and continue my dental care with her and her team. Also, the hygienist is very gentle, and I liked how the assistants recognized me from the other office. This made me feel great about my decision the follow Dr. Violet and her team!
Dr. Segovia is such a delight to work with! She is extremely knowledgeable and professional, and has a lovely bedside. My daughter's teeth look amazing post braces! The transformation of her teeth took 24 months. During that time, Dr Segovia has entire staff ( Amanda, Kenya, Sarah, Felipe and Shandi) were welcoming and flexible. Today we are back to get my son's braces on! I am completely confident that the product of their work will be amazing, as it was for my daughter. I highly recommend Dr. Segovia.
For more information on our listings, advertising, coupons, and mailers, please contact us today!