Had my vehicle towed in due to a check engine light flashing. I interacted with Sabrina, and she was incredibly helpful and professional. Even though they were very busy, they were able to get my vehicle in for diagnostic testing and I had a quote for repairs very quickly. This was during thanksgiving week, and in about 5 hours, they were able to order, obtain, and replace the parts in my car. Their level of service and dedication to their customers, in my experience, is unmatched. Additionally, their work, parts/labor, are covered for 36 months/36,000 miles, so you can rest assured that if something goes wrong with the same part, you can count on them to fix it. In times of incredibly low pay and high costs, Honest1 stands out as a shining example of customer care.
Thanks for putting the "Honest" to work here. They basically told me I didn't need the work I thought I did. I appreciated that and will certainly give them my business in the future as a result. Special thanks to friendly knowledgeable reps Kristine and Sabrina!
I had a great experience at Honest 1 Auto Care! Kristie made sure my car was seen in a timely manner and was very professional. I felt like a priority as a customer here and will most definitely be coming back for future auto needs. Highly recommend!
We were in for an oil change and had a great experience. The location was well maintained🧱 clean and kid-friendly. We weren't there long but long enough to enjoy some complimentary snacks, water, pop and awesome chocolate chip cookies! The kids loved the chalkboard wall and tv that was showing underwater sea life in hi-def! When our vehicle was finished, Mike walked us through all system checks that were performed and answered questions honestly. Our total was much cheaper than what we paid in PA for an oil change and that's one of many perks that will keep us going back. We will definitely return for all work needed on our vehicle! Thanks guys!
I appreciate having a complete quote on everything required for my complaint and things to watch down the road. I also appreciate their kindness - I sort of called when I was having issues getting my car towed from a parking lot when I was still a bit shocked from having broken down while driving. And their work was quality as well as their taking care of some things that potentially could have been damaged by the necessary repairs. When telling my niece about my experience, she commented "how honest of them" which I thought was a testament to their name and philosophy. I plan to use them for all my car needs going forward.
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