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Look no further! The days of pretentious treatment and feeling bad about going to an auto shop are over. Look no further than Honest1 Auto! I’ll be coming here for all my future car needs. They made me feel welcomed the second I walked through the door, and I was assured they would take care of what was going on with my car. 15 minutes later (with a nice and comfortable wait in their waiting area) and I’m on my way out! Truly beyond impressed with the customer service and commitment to quality. Thank you Joe, Kristi, and gang!! I will be back 😊
I had a flat tire on my right rear wheel that I had removed off the car. I called first thing in the morning and talked to Kristie. She said to bring it over at my convenience. I took the tire over to the shop and left it. I received a call a little over an hour and my tire was fixed. I returned and the tech (not sure what his name is) put my tire back on and put air in the other tires (low due to being cold outside). The staff at the Lakewood Ranch Honest 1 where very helpful and personable. I've used this location before and will continue to use it for all my car repair needs. Superb service. Thank You
Better environment than most service shops. Respectful staff, thorough explanation of diagnosis, 2 problems resolved, parts replaced, swiftly. Clean large comfortable reception room. Reception desk sleek, clean. They offer to drive you home. Cost was fair, reasonable.
Honest1 Auto care met my expectations and some. Service was great and timely performed. All the issues I had with my car (e.g. oil leaks etc.) were properly fixed in a timely manner and the root cause of my car troubles were explained. I highly recommend this company because I was so impressed with everything. Guys keep up the good work. Karl
AC line leaked immediately after leaving the shop (replaced tubing had a weld that didn't hold). The manager spoke with me to arrange a return trip to correct the leak. We are currently waiting on the necessary parts to be delivered. Hopefully the issue will be resolved today. They have been forthright with the explanation and didn't try to cover up anything. Even tho there was an issue, Honest1 is taking responsibility to get it right. The brakes glazed and began to fail eleven months after Honest1 repaired/replaced brake components on all 4 wheels. Warranty was offered on some of the repairs, but overall, I am somewhat disappointed in the lack of longevity of the repairs. Hopefully, the brake repairs will last longer this time. I believe that this is a good shop that operates with integrity. Although, I could have had better results from my two visits to Honest1, I will still recommend them because they have been willing to do the right thing, not make excuses, and put the customer first.