We took our vehicle in for some regular maintenance and brake check. Honest-1 is appropriately named because they didn’t try to sell us things that weren’t needed now. The brakes were inspected and found to be in good condition. They provided a report via text and email when the inspection of the vehicle was done. The report was easy to read and understand. It included a section for items that are recommended to be done now and another section of items that were more optional. The person at Honest-1 discussed each of the items with me and didn’t try too hard sell or convince us to have more done than we wanted. The repairs were completed the same day. The service was fast, very fair and friendly. I definitely recommend this business.
I would like to say thank you to everyone at Honest 1 Auto care. I brought my car in for and evaluation. And they were very helpful letting me know all the things wrong with car. They sent pictures and an email letting me know what needed fixed and the cost of everything. I highly recommend for all of your car care needs. Thank you so much. I was treated with honesty and peace of mind.
I had an amazing experience with Honest1. My shifter cable completely broke while in park, so I had it towed in. I was just going to get that fixed and be on my way, but they found other things that really needed to be worked on. I actually ended up getting a few other things improved as well. Customer service was great and very transparent and understanding. I called once and the shop manager answered. There were a few things on the list to be fixed that I wasn't sure about. He explained in full detail the problems and what he recommended be done. Not only that, but it was fast. They were able to get the replacement parts in record time. You also get a 3 year warranty, and roadside assistance if anything goes wrong. There were a few people I talked to there but my main go to was Kristie. She was great! My only complaint is that its a bit pricey compared to other shops, but you know you are paying for some quality service. Looking at some of the other reviews it seems I'm not alone. Overall, I will be taking my car there again for more work! Awesome job Honest1.
Over the past several years, I have lived in several different parts of FL, but whenever I need maintenance done to my vehicle, I come right back to only this Honest1 Auto Care. For a couple of years, that meant driving 4+ hours, but Kristie Beal is the reason why it’s absolutely worth it! She builds an incredible customer relationship and is there to look out for both you and your vehicle. Kristie bends over backward for the customer and goes above and beyond anyone I have met in this industry. She is honest, transparent, and quick to update the customer on everything occurring with their vehicle. I recently brought my car in for seasonal maintenance. Since my previous appearance, I installed a vinyl wrap on my car. New staff were unfamiliar with my car and assumed that the vehicle had not been at the shop before, stating they couldn't do specific maintenance (which had nothing to do with the vinyl). Kristie immediately stepped in and resolved all complications to ensure everyone was on board, and the correct work was completed while being 100% honest and transparent with me. Kristie has worked with me and my car since the beginning of its life, and I hope more people follow in her footsteps to improve the auto industry and break the trend of scamming customers.
As a woman, I tend to feel taken advantage of as soon as I go into an auto store. However, I have never felt more safe and in such a friendly environment. They didn’t try to hassle me to buy anything extra, they were clear and concise, and made me feel extremely comfortable. Everyone working there is so friendly and welcoming. I’m just happy that I no longer have to avoid getting my car looked at. Thank you guys so much!
For more information on our listings, advertising, coupons, and mailers, please contact us today!