My stay at the Hyatt Place Sarasota was truly outstanding! From the moment I arrived, I was greeted by friendly and attentive staff who made me feel welcome and valued. The hotel's modern and stylish decor created a comfortable and inviting atmosphere. One of the highlights of this hotel is its fantastic location. It's just a short 20-minute drive to the beach, which was incredibly convenient. Additionally, the hotel is easy to find, right off the highway exit, making it a breeze to get to. The staff continued to impress me with their exceptional customer service. They went above and beyond to ensure I had a memorable visit, always available to answer my questions and provide recommendations for things to do in the area. I highly recommend the Hyatt Place Sarasota to anyone visiting the area. It's a top-notch establishment with outstanding amenities, a convenient location, and a staff dedicated to making your stay extraordinary. I can't wait to return for another visit
“It was a family trip to a soccer tournament. Room rates were crazy, but to make it worse, the operations manager, Michael, at the front desk was far from helpful and kind during check-in. The bad attitude and service made the check-in experience unpleasant, taking over an hour to resolve an issue. He wanted to charge us for a no-show despite my call to make changes, which I had proof of. Long story short, people like Michael should not be dealing with customers if the hotel wants to retain them. I’ll definitely not go back to the Hyatt at Lakewood again.”
Cleanest hotel we've stayed at! Our room was quiet, clean & high end, not to mention an awesome bed & pillows! The breakfast is always very good & the Cafe is also great! This hotel is our favorite place to stay!
I posted 2 stars because of the lack of security. The door used to go in & out of the hotel was not working. To use this back door one must have a key card to enter. The door was broken and anyone could enter the hotel where the rooms are. I spoke with the front desk and no one ever came to fix the door. I sent the General Manager Michelle an email and did not hear back from them.
Beautifully appointed rooms. Manager opened breakfast early to accommodate athletes with early race times. Excellent free breakfast - SO many options, hot and cold.
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