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I stayed at Hyatt for a business trip. It is a good hotel with comfortable rooms , parking lot and a swimming pool. I liked the following amenities and services : Good service attitude, when I checked in my bathroom was not properly cleaned however Chris at reception readily offered me a another room. Service attitude of whole staff in general was good. Swimming pool was opened till late. Big parking lot is available Rooms size is quite big and comfortable Beds are comfortable There is a coffee machine and iron in the room There is a fridge available There are working desk in the room as well as in the lobby Dispensers at every floor for ice cubes Liked the possibility to take away coffee from breakfast Things that I didn’t like much When I checked in bathroom was not clean. Breakfast can be improved, not much variety and boiled eggs are very cold. For the price I paid I would expect little better quality There was no drink in the mini bar not even water in the room. Internet was sometimes slow Overall a good hotel but few things can be improved.
We stayed at the Hyatt Place during Hurricane Ian when we had to evacuate our home. Just wanted to thank the great staff at the hotel. We stayed there for Hurricane Irma as well and the hotel still looks great and is very clean 5 years later. The staff is excellent. Everyone is very helpful and has a great customer service attitude.
We like to stay at HP because of the configuration for my kids when we are at academic tournaments. Not pleasure trip, but also not really business. This was a morning to late night run for us for three days straight, so we have specific needs to make that work. Check in was great. Counter service downstairs was friendly. Sometimes a little sparse late at night. Breakfast contained a variety of items that worked for everyone, both hot and cold. I don't that they remove coffee completely after breakfast hours. Coffee is a MUST for me. Housekeeping was odd. See more...
We had to evacuate due to the hurricane and was very pleased with how the hotel handled this situation for so many people. The staff went above and beyond. It was a very great experience even under a stressful situation. Thank you, thank you, thank you! Great job, we're not looking forward to another hurricane but we know we'll return to stay here if it happens.
We spent a few days here during hurricane Ian and the staff were so kind and took such good care of us all. During the storm the staff stayed at the hotel along with the rest of us. The building itself stood up extremely well, from inside you couldn’t even tell there was a storm unless you looked out the windows.