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First of all, there was minimal waiting time. The nursing assistant was very pleasant. Then Tatiana (nurse practitioner) was very welcoming and she spent plenty of time with me, answering my questions and getting all necessary medical information. The office staff was also very pleasant. In addition, the office location was very convenient.
My experience was very pleasant with an interaction with a professional staff in a timely manner. The doctor spent ample time during my exam to completely address my care and needs as they pertained to my care. The exam was very thorough and my medication needs were reviewed, discussed and explanations of needs were thorough as well.
I am always met by a pleasant and professional staff. Every step of my visit is explained with time allowed for questions at every stage. The visit is efficient but never rushed. Then, of course, there is Dr. Kassabov. She is always remarkably thorough and leaves no difficulty unresolved. She is the epitome of what a healthcare provider should be.
Dr Kassabov is a great doctor. She is professional, up to date on medical care, and makes me feel valued. She listened carefully , answered my questions and together, we came up with the best plan to help me with my concerns.
During any appointments, Dr Lekovic listens very attentively & thoroughly explains all medical terminology, diagnosises, labs or procedures needed. He also always asks during appointments "what he can do for you" and finishes each appointment by asking if you have any more questions he can answer. Very rare combination of qualities in a doctor these days.