Never have to wait and everyone is very nice & professional. My provider, Wesley Harden, is so easy to talk to and he shares all information.
Dr. KASSABOV is a very thoughtful and thorough doctor. She never makes one feel rushed. I always leave knowing that she has given great consideration for every part of my health.
Wesley Hardin is wonderful. Always takes his time and hears what you have to say. The office staff has finally improved and it's a pleasure to go there now!
The providers here are WONDERFUL. However, they work within the constraints of MaxHealth which diminishes their full potential. The physician only sees Medicare patients so everyone else has to see the the PAs (which the PAs are WONDERFUL). This office was amazing until it became MaxHealth. They cancelled my annual physical with no notification, which I had scheduled a year in advance. They said they tried to contact me and my voicemail was full (no missed call, no voicemail, voicemail box is always cleared for work purposes, so it definitely was not full). No other attempts to notify me via email, letter, or in patient portal. Then, they inform me that they no longer accept my insurance with no advance notice, all on the day of my scheduled (and unknowingly cancelled) annual physical. Then, they send me an UNDATED letter via certified mail stating they are withdrawing as my provider but will still provide self-pay care for a reasonable time frame which they deem to be 30 days, 30 days from what date? Also, the average time to get in with a new provider in the area is 2-3 months. Due to their lack of communication, they created a lapse in care. It’s disappointing, because the providers there are truly amazing and probably don’t even know that former patients get hung out to dry.
We saw Tatiana…. She was great! She spent a lot of time with us and answered all our questions. She is so pleasant to be with and has a gentle manner! Great practice!
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