I visited the Moe’s located at 8192 Tourist Center Dr in University Park Florida today with my two children & our friends. The cleanliness of this location was absolutely atrocious. I would give ZERO STARS if I could. Food all over the sticky floors, every table was greasy and covered with old food, the bathrooms were so disgusting I didn’t even feel safe taking my children inside (thank god for sanitizer and alcohol wipes, you’ll need it here). The two women working behind the counter were not only unfriendly, but aggressive. As I waited in line to order with my infant in my arms, a group of young adolescents that were seated behind the order line, said “excuse me ma’am, please be careful because the people working here are very mean and will cuss you out. The food is nasty and the chips are all stale we can’t even bite them”- They were not lying! I continued to wait in line to order despite their advice which I now regret. I couldn’t believe how unprofessional and downright cruel these two employees were. The one was throwing items around in the kitchen, clearly she did not want to be there and was letting the entire restaurant know. There was one young man behind the counter who was polite to us but I could tell he was very uncomfortable in this hostile environment. I hope the owner will read this comment and take immediate action, today. If this was my business, I would be truly horrified to see my store in such disarray and to hear the way that PAID employees are treating guests. To make matters worse, about 2 hours after eating at this location today, my daughter is experiencing vomiting & stomach cramps, no doubt associated with the poor health conditions of this establishment. I will be placing a call & email to the health department today to please insist that someone comes to inspect this location as they are clearly in visible violation of many sanitation measures.
I placed an order for catering for the 4th of July and I cannot say enough great things about Lou and his team! All of the food was ready on time, fresh and they had literally everything I needed to cater for my staff. They went above and beyond to provide phenomenal service and it was so easy! Pricing was incredible to feed 15 people for under $300, not to mention we had food leftover. All around probably the best catering experience I've ever had. They will absolutely have my business anytime I need food catered!
Friendly,clean store. Their energy was so cool, love love "Welcome to Moe's "!!!! Having allergies they totally understood and made sure my food was safe for me. Will be going back to this one!!!!
The lady taking my order and preparing my meal was the rudest lady I've ever come across in customer service. She is definitely not helping your business grow or for that matter trying to keep the customers you have. The entire facility is disgustingly dirty. From the coke machine, to the condiment area and even the tables to sit and eat at. I frequent a lot of restaurants as well as many Moe's in my travels for work and I can assure you that today is the last time I'll be back to this Moe's location. After reading the reviews I see most have the same opinion. I was so disgusted with the areas I could see and could only imagine what it looks like "behind the scenes". I couldn't even eat, I threw my entire order away and went down the road for lunch.
This place is shockingly filthy. The floors, tables, and condiment area were horribly dirty, sticky, and disgusting. Even the employee preparing the food was dirty. He was wearing a dirty tank top with stains on it and his armpit hair was exposed. The manager at the cash register looked like a slob. The place was empty right around dinner time while other restaurants in the area are busy. I can’t imagine this establishment will stay open much longer under this management. The food was mediocre at best but all I could think about was that it was prepared in a disgusting kitchen. The owner obviously doesn’t care and has no pride in his business.
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