Is this your business?
We generally frequent the downtown Sarasota location because of where we live but was in area so tried this this one on 70. Larger than usual panera bread 🥖 clean and great service .. we really enjoy the unlimited daily coffee plus we get monthly perks and discounts .. (there is an expiration date ) today was an indulgence of their lemon cookie !! It had me at lemon 🍋 Oh Yum 😋 the young lad Neal who waited on me was just so sweet and patient !! Customer service at it’s best …
$13.79 for improperly made food and bad service. When I arrived the first and second kiosk weren’t working properly. After 5 minutes wasted it finally started working. My bowl of French onion soup was missing the croutons and the cheese. The salad came with a tiny little salad dressing container which was not even enough to make my salad appetizing. I had no utensils in my bag which was also quite annoying. When I went back inside and told the cashier she seemed annoyed that I ask her for croutons and some utensils.. I went there to pick up food for my boss the other day and she had the same annoyed attitude then as well. No apology or anything just handed me my utensils and croutons then sent me about my way. I didn’t even bother asking her for the cheese. When people are on a one hour lunch break from their job they don’t have time for this kind of mess.
a simple- yet clean and efficient restaurants sets the scene easily. the chatter of people studying and eating in the dine in is the perfect background for the wonderfully cooked food. the bread bowl with a cheddar broccoli soup is exemplary, showing some of humanities best creations. bread- and soup. taking it back to almost an archaic time, a time of bread and soup, humans have been consuming the perfect food for years upon years. 2 stars for bread, 3 stars for soup... an all together perfect experience.
Great service. Good portions and gets orders correct! Got to love the drive thru as well! Edit! Don't go for breakfast. They were rude, slow and it took 40 min for a breakfast sandwich that they got wrong. If you know that it's going to be a long wait, inform other patrons that show up before they order...and then when asking what's taking so long and how much longer, you just laugh?? Unbelievable. Only 2 stars bc their lunch time is usually just fine. But this experience really put a sour taste in my mouth. Breakfast here, never.
This is my local Panera, and sadly it is the worst-run location I've visited anywhere in the country. Poor attitude from the staff almost 100% of the time, poor food preparation, and frequent mistakes on orders. I was an almost daily Panera customer at the location near my previous home, but this one is so disappointing that I stop here once a week at the most. This location will be in for a rude awakening when the economy turns and people get more selective with how they spend their money. With prices up around 50% on many of the menu items, people are already frustrated enough; but when your food and service quality dives this much, you can expect this location's numbers to get pretty bad. You are going to have to figure out how to provide a positive experience again if you want people to pay $5.69 for a breakfast sandwich.
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