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What a great experience. We were visiting Florida on vacation and my toddler had an ear infection. We were greeted by Amanda who helped us quickly with a smile on her face the whole time. The facility was clean and all the clinical staff were excellent. Don't hesitate to stop by if you have some healthcare needs!
Although there were many people in the waiting room it went rather quickly. The doctor addressed my swimmers ear and promptly took care of men. TJ I believe is a physicians assistant was very friendly and very welcoming, while he took down my information
The staff and the visit were good and I have no complaints. I received a bill for $216 that I would like to dispute because of the code that was used by the “urgent care” wouldn’t be covered by my insurance. Upon reading reviews on Google, I understand that is a common phenomenon with SMH Urgent Cares because they are affiliated with a hospital, so it isn’t billed as an “urgent care” visit. This is extremely shady business practice in my opinion since it says in the name of the facility “urgent care”. I expect this bill to go away immediately or else I will find other methods or avenues to bring this shady business practice to light to others in the area. I used to hold SMH on a pedestal as an organization, but this really is ridiculous. Do not advertise something that it is not. This is taking advantage of those who are less informed and a money grab.
The person who checked me in was professional kind and was one of the nicest experiences I have had in the medical community. The doctor was understanding, professional and pleasant. The nurse was wonderful to me as well. Thanks for a good experience.
Great experience. Folks out front were great, I took a number and didn’t have to wait long. Nurse and doctor I saw took the time to understand my issue and then helped me. Thank you!