I went for a consultation and I’m impressed with the Dr and his staff. First thing that started the impression is that the Doc personally called my cell the evening before my appointment to introduce himself. The second is that everyone seemed in a good mood and smiling even at 7am. If the office staff are in a good mood then usually they will show that they care for the patients!!
Very pleasant experience from start to finish! Melissa was the best dental hygienist I’ve ever had! She was sweet, gentle, thorough, and skilled. She settled my nerves and got me a blanket to keep me warm and calm! My teeth look and feel great! Dr. Fridella was kind, professional, and quick. I’m actually looking forward to my next cleaning in 6 months!
LOVE THIS PRACTICE!!! Everything about it is 5 stars. I'm a new patient. They are EXTREMELY thorough, caring, gentle, friendly, professional. My hygienist is Olivia. She's fabulous! Office is spotless clean, comfortable, office staff excellent, organized, efficient. Loved the dentist too (needed only a brief time with her). Great location. I absolutely recommend this practice.
I was traveling and in the Lakewood Ranch area when I developed a toothache, Dr. Jacob Berger and his team where able to get me into his office the same day, I was so happy. His team made me feel comfortable, as I was nervous and took such great care of me! They were so pleasant! Daniel even made me laugh when he was taking my xrays! Dr. Berger and his team took care of my dental needs, SAME DAY, and I was out of pain, and able to enjoy the remainder of my visit. Thank you Dr. Berger and team!!
They are very nice and welcoming here and explain everything very well! Very professional and clean office. I had Olivia as my dental hygienist and Dr. Courtney Fridella. They were amazing! I had not been to the dentist since prior to the pandemic, and am glad I chose to come to Smiles at Lakewood Ranch. I felt comfortable and well taken care of at Smiles LWR.
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