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Beware: I took a very expensive down comforter to be cleaned. It cost 43.00 and when I received it back, it was flat and wrinkled. I asked the gentleman in the store what happened to the comforter? He said it was air dried, instructions said dry on low. I’ve had it cleaned elsewhere and it was fluffy and not wrinkled. Do not recommend this place for down comforters.
I’ve been taking my dry cleaning to university cleaners for two years however I think there are new owners. I am owed a credit which still hasn’t been processed and I was charged $6.95 to launder a shirt that the company says is special material. It’s my shirt!!! I tell you to launder it like all the other shirts that cost $2.95. Still ridiculously expensive but the point is there is no customer service anymore University is horrible and they lost my business-of which they don’t care as the manager hung up on me as I was trying to resolve the issue. Don’t take your clothes there!!!!
Ruined my Jacket a they don’t even have the decency to return my calls. They don’t do white cloth well. Always have to redo it. A white dress brand new turned into gray. All my clothes are Italian and very hight end.
Inspect and smell your garments upon pick-up! Don't just take them home and assume they're clean! I dropped off 3 dresses to be dry cleaned. When I started packing for a trip I noticed none of them got dry cleaned - they all smelled (not in a good way). I ended up cleaning them myself to take them on the trip. Upon returning I requested a refund and was told I needed to bring proof... Terrible experience and customer service. I will not go back.
I take all of my alterations to the seamstress at this cleaners. She is excellent!! They are always ready in one week and they are always perfect! Highly recommend.